Global Team

Source private-pay senior care from anywhere in the world.

The Global Team combines facility and family sourcing for overseas private-pay leads only. You'll learn the private-pay rule, how to qualify across time zones, and how to hand off cleanly to the US placement team.

Private pay only

Qualify every lead for private pay before submitting. No Medicare, Medicaid, or VA.

Both sides

Source private-pay families and private-pay facilities, then log them cleanly.

Cross-border compliance

Handle time zones, cultural differences, and sensitive information safely.

Your training track

12 modules — self-paced, with a quiz after each one.

Module 1
Welcome, Time Zones & How the Overseas Role Works
How the Global team fits into the senior-care program.
Module 2
Levels of Care Overview
Condensed overview of senior-care options.
Module 3
Private Pay Only
How to qualify, disqualify, and hand off non-private-pay leads.
Module 4
Sourcing Private-Pay Families
Finding and qualifying families who need care.
Module 5
Sourcing Facilities That Accept Private Pay
Finding US facilities that welcome private-pay residents.
Module 6
Scripts & Objection Handling
Both sides, including the money conversation across cultures.
Module 7
Compliance & Sensitivity
Protections plus cross-border communication rules.
Module 8
Your In-Portal Forms
Lead submission, daily reports, and issue reporting.
Module 9
The Emails Your Leads Receive
Family-side stage emails only; facilities do not receive emails.
Module 10
Your Daily Log
The end-of-day report is your log of record — no outside spreadsheet.
Module 11
Organization & Tracking Your Own Stats
Daily routine, follow-up cadence, and reading your numbers.
Module 12
Getting Paid
Payment rules, referral links, and certificate requirements.

Finish, then get certified

Pass each quiz at 80% or above, complete role-plays, and download your completion certificate.