Landlord Team

Build the housing side of our mission.

The Landlord Team partners with property owners to open doors — literally. You'll learn how we approach landlords, present our program, and coordinate placements so families move in smoothly.

Owner relationships

Learn scripts and etiquette for landlord outreach and follow-up.

Placement workflow

Walk a unit from vacancy to signed lease with the right checkpoints.

Policy & compliance

Understand fair housing, documentation, and how we get paid.

Your training track

8 modules — self-paced, with a quiz after each one.

Module 1
Welcome & Overview
Meet the mission and understand your role.
Module 2
Your Daily Work
What a typical day looks like and how to track your work.
Module 3
Communication & Scripts
Learn the phone scripts and practice each response.
Module 4
Understanding Our Programs
Two pathways, one placement process.
Module 5
The Landlord Interest Form
Everything hinges on the form. This is how you get credit and how the owner gets moved forward.
Module 6
Compensation & Expectations
How you get paid, when, and what we expect.
Module 7
Policies & Guidelines
Lead ownership, confidentiality, and the rules of the road.
Module 8
Tips for Success
Mindset, time management, and relationship-building.

Finish, then get certified

Pass each quiz at 80% or above and download your completion certificate.

Sourcing clients instead? See the Client-Sourcing track